Contact us
For any question about a product, or help with an order, we are happy to help.
Email us any time and someone reads it seven days a week. You will have a reply inside one business day.
Company information
Full, transparent business details, so you always know exactly who you are buying from.
- Trading nameClearance Warehouse
- Legal entityCaruso Consulting Co Ltd
- Company registration (Thailand)0765554000332
- Phone+66 98 391 3877
- Emailtheteam@clearancewarehouse.asia
If the form is slow to load, email theteam@clearancewarehouse.asia.
If it is about an order you have already placed
Start at the track your parcel page, because most order questions are answered by the tracking itself. If you still need us, include your order number and the email address you used at checkout in your message, and we can find it straight away.
Tracking numbers are emailed when the parcel actually ships, which is normally 24 to 48 hours after you order. We do not receive a code before the carrier collects it, so there is nothing to send you before then.
Wholesale and bulk
Trade, resale and bulk orders go through the wholesale page. Tell us what you need and the quantity, and we will quote it.
Before you order
If you are not sure whether a line suits what you are doing, ask before you buy rather than after. Where a supplier does not publish a figure we will say so rather than guess it, and if a product is the wrong answer we would rather tell you.
Where we are
There is no shop to visit. We are an online clearance warehouse, which is where the price difference comes from.
Frequently asked questions
What should I include in an order enquiry?
Include the order number and the email address used at checkout. Do not send card details.
Where can I track a parcel?
Use the Track Your Parcel page and the tracking information emailed when the order ships.